The “New Order” window is most probably outside of the boundaries of your screen, and therefore it’s not visible to you.

To get access to your “New Order” window, please follow these steps (without using your mouse):

1. Close your MT4 if it’s open
2. Open your MT4 and log in to your account
3. Press the F9 key on your keyboard (this will open the “New Order” window)
4. Press ALT and SPACE at the same time and release them to open the following menu
5. Use your cursor key ↓ to move and hit “Enter”:
6. Your mouse pointer will change to following symbol:
7. Now you have to use the cursors to move your window into the visible area:
8. Use ← when the menu appeared on the right of your screen
9. Use ↑ when the menu appeared on the bottom of your screen
10. Use → when the menu appeared on the left of your screen
11. Use ↓ when the menu appeared on the top of your screen
12. If your window is in the visible area, please press “Enter” to change back to normal mode