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Is Exness Safe? Uncovering the Truth Behind the Forex Broker's Security and Trader Feedback
With the world’s highest Forex and CFD trading volume, banking licenses, prime office locations, and sponsorships of major football leagues, Exness clearly has more financial power than other Forex brokers.
Table of Contents
- Is it safe or risky?
- Reasons it's considered safe
- Offices like their own buildings
- World ranking number 1
- La Liga official sponsor
- Financial licenses
- Thorough NBP
- NDD? OTC?
- No withdrawal denials
- Rumors of withdrawal
- Why there are many negative posts
- More trouble compared to other companies?
- Why there's a lot of negative campaigning
- Beware of scams
- Security features
Exness is recognized as a safe Forex broker due to its high Forex and CFD trading volume, banking licenses, and sponsorships of major sports leagues.
The broker operates from prestigious offices worldwide and has financial stability that surpasses many competitors.
Safety measures include a secure trading environment and comprehensive rules, backed by the broker’s financial licenses in multiple countries.
Exness offers unique features like unlimited leverage and thorough NBP (No Balance Protection), ensuring traders do not owe money beyond their deposits.
Despite its safety, there are negative feedbacks largely due to misunderstandings or isolated issues, which are common in the industry.
Discover why Exness is considered a safe choice for Forex traders despite mixed reviews.
Feature | Details |
---|---|
Financial Stability | High trading volume, banking licenses, office in top 30 global buildings. |
Safety Measures | Secured trading conditions, financial licenses in multiple countries. |
Unique Features | Unlimited leverage, thorough No Balance Protection. |
Negative Feedback | Often due to misunderstandings or minor issues, not indicative of overall safety. |
Sponsorships | Major sports leagues, enhancing brand credibility and visibility. |
I’ll explain the reasons and basis for calling Exness a safe Forex broker.
In addition to Exness’s achievements, I will also explain the safety and risks in terms of trading environment, conditions, and rules.
Is Exness safe or dangerous?
Exness is safer than other Forex brokers.
Exness is popular and has many traders, which also means there are many negative comments.
With a unique advantage of trading with zero USD margin at an unlimited leverage of 21 billion times (unlimited leverage) that only Exness offers, and being the world’s number one in Forex and CFD trading volumes due to special financial regulations, Exness is recommended for Forex beginners.
Reasons why Exness is considered safe
Below are the reasons why Exness is considered safe.
- Offices in their own buildings in Europe and in the top 30 buildings worldwide
- The highest trading volume in Forex and CFDs worldwide
- Sponsors of sports like soccer and F1
- Financial licenses obtained worldwide, including in the banking sector
Despite the market speculation about whether Exness’s negative campaigns are true or false, the above facts are true.
Official website (exness.com)
Exness has offices such as its own buildings
Forex broker Exness resumed market operations in 2020, unlike emerging brokers.
Exness’s offices are not makeshift spaces in corners of buildings; they are located in prime resort areas of Europe like Cyprus and the top floors of skyscrapers that are among the tallest 30 buildings in the world.
Exness customer support staff are not fully remote; they typically work in the office, shoulder to shoulder with staff from various countries.
Exness’s headquarters are located in a prime resort area of Cyprus
Below is the address of Exness’s headquarters office.
Exness’s headquarters are located in a prime resort area of Cyprus.
Near Exness’s Cyprus headquarters are offices of XM (XMTrading), FXGT, IronFX (IronFX), FinPros (FinPros), FxPro (FX Pro), ICMarkets (IC Markets), FXPRIMUS (FX Primus), WindsorBrokers (Windsor Broker), easyMarkets (Easy Markets), XS (XS), OQtima (Octima), TopFX (Top FX), TradersTrust (Traders Trust/TTCM), and others.
Official website (exness.com)
Exness’s office is located in one of the top 30 tallest buildings in the world
Forex broker Exness has offices not only in the UK and Cyprus but also in Asia, South America, Africa, and other regions across 7 countries.
Some of Exness’s offices are located on the top floors of skyscrapers that are among the top 30 tallest buildings in the world.
Exness is not a small company that only exists as a paper company in rented offices or offshore; it is a substantial business.
Exness is the number 1 ranked FX broker in the world
Exness’s Forex and CFD trading volume is ranked number 1 in the world among strict-regulated Forex brokers.
Every year or every quarter, Finance Magnates publishes the trading volumes of Forex and CFDs, and Exness has consistently achieved the number one spot among Forex brokers.
Exness’s monthly trading volume in Forex and CFDs has exceeded 5 trillion USD, and the number of Exness traders has surpassed 800,000.
Latest information about Exness↗
Exness is an official sponsor of La Liga and others
Exness is a Forex broker that also has a partnership with La Liga.
Forex brokers sponsoring football clubs is common. For example, HFM (HFMarkets) with Paris Saint-Germain FC, FBS with Leicester City, iFOREX (iForex) with PSV Eindhoven, Axi (Axi) with Manchester City, IUX with Fulham, easyMarkets with Real Madrid, EBC (EBC Financial Group) with FC Barcelona, DooPrime (DooPrime) with Manchester United, VTMarkets (VT Market) with Newcastle United, and others.
Exness is not a sponsor of a football club but has a partnership with the football league to which the club belongs.
Exness was a sponsor of Real Madrid and F1 teams
Forex broker Exness has been a sponsor of famous football clubs and top F1 teams in the past.
- Football club ‘Real Madrid’
- F1 team ‘Red Bull Racing’
- Football league ‘La Liga (South America)’
Exness is a company that also conducts CSR activities such as tree planting and scholarships for students in Cyprus, where its headquarters is located.
Official website (exness.com)
Exness has financial licenses in various countries around the world
Exness is a Forex broker that has also obtained financial licenses in the G7’s United Kingdom.
Below are the countries where Exness has obtained financial licenses.
- United Kingdom
- Cyprus
- Curaçao
- Kenya
- Seychelles
- BVI
- South Africa
- Mauritius
- Jordan
Forex brokers like Exness usually have only offshore financial licenses and regulations that are not well known or familiar.
Exness has obtained financial licenses not only in the G7’s United Kingdom but also in South Africa, a financial hub of Africa.
Exness Bank ‘Exness Investment Bank Limited’
Forex broker Exness obtained a license to open a bank in Malaysia in 2023.
The name of Exness’s bank is ‘Exness Investment Bank Limited’.
There are no other Forex brokers that are also banks.
Official website (exness.com)
Exness thoroughly implements NBP
The reason Exness is called a safe Forex broker is also found in its trading environment, conditions, and rules.
Exness adopts NBP, which prevents traders from going into debt even if they lose big in Forex trading.
Exness’s NBP is thorough, and there has never been a case where they have requested repayment of debt (additional margin).
What is NBP?↗
What is Exness’s NBP? What does no additional margin mean?
NBP in Forex broker Exness is a system that prevents traders from going into debt.
NBP | Trader’s Risk |
---|---|
Compliant | Only the funds entered in the FX account. No additional payments are requested |
Non-compliant | If you lose more than the funds entered in the FX account, additional payments are requested |
For example, let’s say your account balance becomes -100 USD when trading USDJPY due to a currency intervention.
If it’s NBP-compliant Exness… The -100 USD account balance is reset to 0 USD after a few minutes. The trader can make an additional deposit and resume normal FX trading.
If it’s an FX company that doesn’t comply with NBP… The trader must pay an additional 100 USD to reset the -100 USD account balance to 0 USD (to compensate for the loss).
Exness applies NBP to all traders without requesting additional margin according to the trader’s circumstances.
Exness’s NBP requires no review or application
NBP at Forex broker Exness does not require a review or application.
Forex Broker | NBP Mechanism |
---|---|
exness | No review. Negative balance is automatically reset to 0 USD |
Axi | Review required. If the review result is unfavorable, NBP (reset to 0 USD) does not occur |
VTMarkets | Application required. If not approved after application, NBP does not occur |
FXDD | Additional margin required. Requested additional margin during the Swiss franc shock |
As shown above, NBP is a service only for traders who pass the review at some Forex brokers, but Exness automatically applies NBP to all traders based on financial licenses, regulations, and compliance.
Official website (exness.com)
Is Exness NDD or OTC (DD)?
Forex brokers like Exness and others are often explained in terms of how they handle orders from traders using terms like A-book and B-book, NDD, OTC (DD), etc.
First, whether there is a dealer at Exness and other Forex companies who decides whether to flow a trader’s order to the actual market or not determines if it’s “NDD” or “OTC (DD)”.
Mechanism | Content |
---|---|
NDD | There is no dealer who decides whether to flow a trader’s order to the currency market or not |
OTC (DD) | There is a dealer who decides whether to flow a trader’s order to the currency market or not |
Normally, Exness does not prepare a dealer desk, so it is NDD.
Other Forex brokers also answer the question “Is it NDD or OTC?” clearly, regardless of whether it’s related to A-book and B-book (Abook and Bbook), if there’s a dealer, it’s OTC, if there’s no dealer, it’s NDD.
Is Exness an A-book or a B-book?
Forex broker Exness falls under the B-book category as it operates as a market maker.
The low spread account is suitable for experienced traders seeking stable ultra-narrow spreads. Unlike other market maker accounts, a fixed commission is charged.
Exness is sometimes explained as a “hybrid of A-book and B-book.”
While Exness is an NDD without dealers, it is connected to LPs (Liquidity Providers) and can flow orders to the currency market, though it can also choose not to.
The fact that Exness is connected to LPs to stream accurate rates to traders in milliseconds is true, but whether it’s flowing small lot orders to the currency market is unknown to both traders and customer support, so calling it a hybrid is not incorrect but not a precise explanation.
Exness notes “market maker” in its Help Center (exness.com), so it’s usually correct to say it’s B-book.
See the Help Center↗
If Exness is a B-book, is Exness a scam?
Being a market maker and a B-book does not make Forex broker Exness a scam.
The explanation that “A-book connected to the currency market is not a scam” but “B-book not connected to the currency market is a scam because it’s a swallowing broker” is incorrect.
A-book and B-book (Abook and Bbook) are mechanisms for processing orders at an FX company and are not points to distinguish between scams and non-scams.
There are no withdrawal denials at Exness
Forex broker Exness does not have unjustified withdrawal denials or withdrawal troubles, so it is less risky and safer than other Forex brokers.
If you’re starting Forex, Exness, which has a high level of safety, is recommended.
Proceed to the official website↗
Rumors of Exness’s withdrawal
Account openings at Forex broker Exness have been available through Hercules Finance since September 2023.
The reason account openings at Exness are limited to ‘Hercules Finance’ is due to compliance decisions.
Please be aware of scams with domains that are difficult to distinguish from Exness, such as ex(.)com, exn(.)com, exne(.)com, exnes(.)com, and others.
Proceed to the account opening page↗
Why there are many negative posts about Exness
The reasons for the many negative reputations, comments, and posts about Forex broker Exness are “because Exness is popular and has many traders” and “because Exness basically does not respond to lies or hoaxes.”
It’s not true that Exness has many trading-related troubles.
However, the following problems and troubles do occur at Exness, but they also occur at other Forex brokers and are not special to Exness only.
Trouble 1. Unable to make bank deposits and withdrawals at Exness
The timing when Forex broker Exness is often said to be risky is when bank deposits and withdrawals are under maintenance.
Bank transfer (bank wire) deposits and withdrawals maintenance at Exness is more frequent compared to other Forex brokers.
- Both bank deposits and withdrawals are under maintenance
→ New orders are risky because additional deposits cannot be made - Only bank deposits are under maintenance
→ New orders are risky because additional deposits cannot be made - Only bank withdrawals are under maintenance
→ Must wait until maintenance ends to make withdrawals
For example, negative posts about Exness being risky, such as “Exness allows deposits but not withdrawals,” increase when bank withdrawal maintenance continues even after bank deposit maintenance has ended.
Check the status of bank deposits and withdrawals maintenance↗
Trouble 2. Can only withdraw from Exness in installments
Since Forex broker Exness is not a bonus broker, profit cancellations are less likely to occur.
Unlike emerging brokers, Exness does not cancel profits (profit confiscation) for unreasonable reasons as listed below.
- Withdrawing on the same day as a deposit
- Withdrawing after less than 10 transactions following a deposit
- Swing trading
- Earning from only buy orders (or sell orders)
(Trading with cost averaging, Martingale) - Gamble trading where the margin ratio reaches 100% in one order
- News trading targeting indicator announcements (indicator trading)
However, Exness has also limited the amount that can be withdrawn over a certain period when the number of transactions is overwhelmingly small compared to the profit amount.
The withdrawal methods and available withdrawal amounts at Exness can be checked on the Exness withdrawal page (exness.com).
Proceed to the withdrawal page↗
Trouble 3. The spread at Exness has widened
Like other Forex brokers, Exness’s spread tends to widen at the following times:
- Early morning
- When important economic indicators are announced
- When volatility is high
Exness uses a variable spread, not a fixed spread.
Like other Forex brokers, Exness’s spread tends to widen when volatility is high.
Securities and standard spreads↗
Trouble 4. Swap-free cancellation at Exness
Forex broker Exness’s traders usually have swap-free trades for popular securities such as USDJPY, gold, crude oil, Nikkei stock average, Bitcoin, etc.
Like XM and HFM, there are traders at Exness who have been cancelled swap-free.
Exness | Swap Points |
---|---|
Normally | Swap-free |
When swing trading increases | Swap-free cancellation |
Each Forex broker sets the range for trading that can be done swap-free, and traders are automatically cancelled swap-free if they exceed the tolerance.
The application status of Exness’s swap-free can be checked in the Personal Area (exness.com).
Check the swap-free status↗
Trouble 5. Exness’s Stop Out level is not 0%
Forex broker Exness changes the trading environment, conditions, and rules according to the trader’s trading situation in three ways.
- Swap-free cancellation
- Raising Stop Out levels
- Execution delay
Exness’s Stop Out is usually executed when the margin ratio (maintenance margin rate) reaches 0%.
Exness’s Stop Out level may be raised above 0% depending on the trader’s trading situation.
Trouble 6. Slippage or rejection of execution at Exness
Like swap-free cancellation or raising Stop Out levels, the type of execution at Forex broker Exness can be adjusted.
When rejections of execution or slippage (sliding) start to occur at Exness, please check the type of execution.
Execution Type | Features & Meaning |
---|---|
Market order | Rejection of execution is less likely to occur, but slippage is more likely to occur |
Immediate | Slippage is less likely to occur, but rejection of execution is more likely to occur |
The normal execution type at Exness is a market order (at market).
Exness’s Pro account allows you to choose the immediate execution type.
Check the execution type↗Does Exness have more dangerous troubles compared to other companies?
Exness has fewer dangerous troubles compared to other Forex brokers.
If you have any questions about Exness, you can contact customer support, and the Personal Area (exness.com) also supports so that even Forex beginners can easily proceed with account openings, deposits and withdrawals, and trading.
For traders who want to start Forex with a safe Forex broker, Exness, which has the world’s highest trading volume, is the largest, and is an established company, is recommended.
Exness has less trouble because it doesn’t have bonuses
Forex broker Exness does not provide many bonuses, so there are hardly any unreasonable profit cancellations or withdrawal troubles like those at bonus brokers.
There are hardly any bonus confiscation (bonus deletion) troubles at Exness.
In the case of Exness, you start trading with your own funds from the beginning, so there are no withdrawal restrictions or conditions on profits like those with account opening bonuses (no deposit bonuses).
Open an account (free)↗Troubles at emerging brokers that don’t occur at Exness
Forex broker Exness is not an emerging broker, so there are no troubles like being unable to withdraw after trading as listed below.
- Withdrawing on the same day as a deposit
- Withdrawing after less than 10 transactions following a deposit
- Swing trading
- Earning from only buy orders (or sell orders)
(Trading with cost averaging, Martingale) - Gamble trading where the margin ratio reaches 100% in one order
- News trading targeting indicator announcements (indicator trading)
If you can’t withdraw, first contact Exness’s customer support.
Why there’s a lot of negative campaigning about Exness
The negative campaigning about Forex broker Exness spreads because even if it’s a lie, Exness doesn’t stop it from spreading.
Since Exness is not a dangerous scam, the negative campaigns that come up over time naturally disappear.
Hercules Finance regularly holds meetings with the manager class in charge of Asia to grasp the situation.
If there is important information about Exness’s withdrawal or danger, the first report will be conveyed on Hercules Finance’s official X and others.
Official website (exness.com)Exness’s negative campaigning is often intentional promotion of other companies
A common type of negative campaigning about Forex broker Exness is promoting other companies for advertising purposes.
Instead of comparing merits and demerits, there were movements to conduct negative campaigning to promote Forex brokers launched by former Exness personnel.
Things directly related to Exness’s traders that are happening at Exness can be checked for accurate information in the Personal Area (exness.com).
Beware of scams impersonating Exness
Forex broker Exness has issued warnings about scam activities.
Exness may ask for traders’ personal information only through Exness’s official media.
If you receive a request for personal information from sources other than Exness’s official media, contact customer support such as Live Chat.
Official website (exness.com)Security features of Exness
Forex broker Exness strives to provide the highest level of security so that account management and trading functions can be used with confidence.
Below are some of the security features equipped in Exness accounts.
- Security types
- Secret word
- Official communication methods
Exness customer support hours are from morning to late at night on weekdays.
What are Exness’s security types?
The security types at Forex broker Exness are measures introduced to prevent unauthorized access to trading accounts.
There are two security types available.
- Mobile phone
The security type at Forex broker Exness can be selected when opening an account.
For example, when withdrawing funds, transferring funds, changing passwords, or other important operations, an authentication code is sent to the selected security type.
To authorize the operation, you need to enter this authentication code.
This prevents unauthorized third parties from easily accessing Exness’s FX accounts.
Check the security type hereWhat is Exness’s secret word?
The secret word at Forex broker Exness is an alphanumeric combination automatically set for your Exness trading account.
It is provided when a trader first contacts Exness support.
The secret word is very important, so keep it safe and don’t forget it.
Official communication methods at Exness
For the safety of traders’ accounts, the official communication methods between Exness and traders are as follows:
Emails are sent from…@exness.com addresses. Example: support@exness.com | |
MetaTrader | Messages sent from the internal mail system of the trading platform |
Phone | Calls with the official numbers listed in Exness’s contact section |
Live Chat | Live chat sessions with support team members |
You can also contact customer support via Live Chat.
Live Chat is hereCautionary note from Exness
Forex broker Exness does not use the following methods as official communication, so please be careful.
- ICQ
- Yahoo Messenger
- Telegram
- QQ, etc.
If you receive an email from a suspicious address, please contact support@exness.com.
FAQs
- What makes Exness a safe Forex broker?
- Exness is considered safe due to its high trading volume, comprehensive financial licenses, and robust safety protocols in trading.
- Why does Exness have so many negative reviews?
- Negative reviews are common in the Forex industry and often stem from isolated incidents or misunderstandings.
- What are the unique features of Exness?
- Exness offers unlimited leverage and a thorough No Balance Protection, ensuring traders do not owe beyond their initial deposits.
- Does Exness have any physical offices?
- Yes, Exness has offices in major cities and prestigious buildings worldwide, affirming its solid presence in the Forex market.
- How does Exness handle withdrawal requests?
- Exness processes withdrawals without unjustified denials, providing a reliable and trader-friendly withdrawal experience.
- Is there any financial risk in trading with Exness?
- While all Forex trading involves some risk, Exness minimizes these through stringent protective measures and transparency.
- What sponsorship deals does Exness have?
- Exness sponsors major sports leagues and teams, including football and F1, enhancing its global recognition and trust.
- What types of trading does Exness offer?
- Exness offers trading in Forex, CFDs, and other financial instruments with various account types to suit different trader needs.
- How does Exness ensure security in trading?
- Exness ensures trading security through high-end encryption, secure server locations, and adherence to international regulatory standards.
- Where can I find more information about trading with Exness?
- For more information, visit the official Exness website or contact their customer support directly.