OKPAY has announced that it has entered into a definitive agreement under which MAYZUS Financial Services Ltd, the company manages “Money Polo” payment service.

The migration of the 2 company has been made for users, so they can be provided with more efficient and improved service conditions.

In light of this migration, your OKPAY account maybe frozen temporary.

In case your OKPAY account or OKPAY card’s status is set to “frozen”, you may need to provide additional documents to verify your account again.

You may also see the following message when you login to your OKPAY account.

We are glad to welcome you to the new OKPAY personal account! We thank you for your patience and would like to apologize for any inconvenience caused.

We have gone to considerable lengths to update our services. In the nearest future we intend to add all the usual payment tools along with plenty of improvements and innovations. As you have already noticed, your wallet balance and currencies distribution have been transferred in full, but are currently “frozen”. To complete the process of migration of the account and to remove restrictions on the money transfers, we ask you to complete your new profile and undergo the verification procedure. You can request a full statement of the previous transactions of your account at any time. The statement will be sent to your email address.

Once again, we deeply apologize for the temporary absence of usual possibilities. We are now making every effort to realize everything conceived in the shortest time possible. We are certain that the temporary difficulties will pay off and you will rightfully appreciate our efforts!

Thank you for your understanding,
OKPAY Team

For more information or inquiries regarding to this change, please login to OKPAY and find out the status of your account, or directly contact the OKPAY support team.

OKPAY Official Website