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September 17, 2018
Data Centre Connection Issue among several brokers
Server outage lasted for a few hours and have affected several brokers.
There has been a data centre connectivity issue which affected several brokers around the world on 15th September 2018.
This caused MyFX Markets’ MT4 server outage and the clients were unable to log into their account during this period:
| Date | 14.09.2018 |
|---|---|
| Outage Time | 19:31 – 21:37 (MT4 Time) |
MyFX Markets’ US01 server was not affected.
Please contact the support team if you have any positions that were affected by this outage, then they will investigate them and make adjustments promptly.
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