Search Form
Type keywords to find answers.
Recent FAQs
Page Menu
February 2, 2016
Can I deposit using my family's card into my XM account?
No, XM prohibits deposit from third parties. The third parties also include legal partner, family, corporate owned and etc. If the name of the bank account and the trading account are different, you are not able to deposit or withd...
January 20, 2016
How can I update my personal information registered with XM?
To update your personal information, you simply need to send necessarily documents with details to support team. You my specify the changes and the document should include the proof of the changes. Please make sure you send the req...
January 20, 2016
Why I need to provide ID documents to XM? Is it really necessary?
You will need to validate your XM account to withdraw profit. To validate your account, you need to provide two types of documents which is Identification Document and Proof of Address. Since XM is a regulated by multiple regulatory a...
Compliance Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools
