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May 31, 2019
Does price gap (no quote) happen on FXPro platforms? What are the reasons?
"Price Gap" on MT4 and MT5 Platforms For many traders and investors across the globe, platforms like MetaTrader 4 (MT4) and MetaTrader 5 (MT5) are their primary tools of the trade. These platforms allow users to execute trades, analyz...
January 22, 2018
How can I download the historical data? and view on a chart?
1. Open History Center pressing F2 or using Tools Menu. 2. On the Left hand side, double click on the symbol you wish to view the historical data. 3. Expand the data and double click on your chosen time period. 4. Select all the...
November 29, 2017
Why are the spreads higher after 11pm and around midnight on MT4?
From 23:00 to 02:00 server time, all markets are closed and therefore there is very low liquidity in the market. Lower liquidity can also cause "higher slippage" amount as there maybe not enough market liquidity for your positions to ...
November 22, 2017
Where do the market prices come from on MT4 platform?
Eightcap's pricing is derived from several top-tier liquidity providers who stream prices to the platform. They offer its clients the most popular trading platform to trade with, the MetaTrader4 along with its mobile platform counterp...
October 27, 2017
What happens if there is an error in market price feeds?
Online trading technology is not perfect and in rare cases, the feed can be disrupted. This may only last for a moment, but when it does, prices can often become affected. While it may be tempting to place an "arbitrage transacti...
October 11, 2017
Will all cTrader brokers offer the same price quotes and liquidity to the investors?
No, each broker offers different market conditions. It is because cTrader trading platform itself doesn't offer any market liquidity, but each broker offers through its "Liquidity Providers". These "Liquidity Providers" can be some...
October 11, 2017
Why prices on cTrader platforms can be different by each broker?
Each brokers may offer "Market Liquidity" and "Price Quotes" with different liquidity sources. If liquidity providers are different, then it is highly possible that you are offered with different market conditions too. To find out ...
October 4, 2017
Can a slow internet connection impact my trading results?
Yes, in case your cTrader trading platform is connected to slow internet connection with higher latency, it can cause: Slippage Re-Quotes Order Rejection Delay in price charts etc... It can directly affect your tradin...
October 4, 2017
What can I do to improve connection speed for specific price chart on cTrader trading platform?
cTrader trading platform is a RAM consuming software. It requires certain data connection speed in order to run it accurately. To improve the execution speed on the platform and the price feeds on certain charts, you can do the follow...
October 4, 2017
My price chart gets updated in every few seconds. Why there is a delay on new market prices?
In this case, it is possible that your internet connection is unstable. cTrader trading platform needs to send and receive data every moment in order to run accurately. If there is a moment where the platform doesn't get any data d...
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