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Recent FAQs
June 20, 2018
Are there any changes to Negative Balance policy due to ESMA's new regulation?
HotForex is already providing its clients with negative balance protection, regardless of the classification, therefore there is no change here. As a client, you should make yourself familiar with the changes that ESMA has enforced an...
June 20, 2018
What changes by becoming a 'Professional Client' in ESMA's regulation?
When deciding whether to apply to become a Professional Client, those are the main topics to consider: Risk Warnings: your account will not be restricted with standardized risk warnings and rules that shield Retail Clients. Commu...
June 20, 2018
How are ESMA's regulation changes affecting me as a client/trader?
The new ESMA measures concern Retail Clients. The majority of HotForex clients are classified as Retail and are informed of this classification in the welcome email they receive after the successful approval of their myHotForex accoun...
June 20, 2018
How is stop-out level affected by ESMA's new regulation?
A margin close out rule on a per account basis is also implemented aiming to standardize the percentage of minimum required margin at 50%. This means that when the sum of funds in the CFD trading account and the unrealized net profits...
June 20, 2018
How is leverage affected by ESMA's new regulation?
Leverage limits on the opening of a position by a Retail client are changing and vary according to the volatility of the underlying: For major currency pairs 1:30 For non-major currency pairs, gold and major indices 1:20 ...
June 20, 2018
What do ESMA's new updates involve and When?
ESMA has formally adopted new measures on the provision of contracts for differences (CFDs) to Retail investors. Those measures restrict the marketing of CFDs as well as their leverage and margin close out. Leverage limits on the...
June 20, 2018
What is ESMA? What action is HotForex taking in regards to the new ESMA measures?
The European Securities and Markets Authority (ESMA) is an independent EU Authority that contributes to safeguarding the stability of the European Union’s financial system by enhancing the protection of investors and promoting stable and...
February 5, 2018
Which regulatory authority FXTM has license with?
FXTM brand includes several companies all over the world. As an international Forex brokerage firm, these companies are regulated and licensed by the authorities of the region. FXTM brand's licenses are FCA in UK, CySEC in the EU, ...
January 19, 2018
Do you accept New Zealand or Australian or US Clients?
Unfortunately, the current regulations prohibit TitanFX from accepting any NZ/Australian clients. However, they are resolutely trying to overcome this issue and they are looking forward to attend NZ/Australian clients in the near fut...
January 19, 2018
How are my funds held with Titan FX? Is it safe to deposit my fund?
All of your funds are kept separately from the Titan FX company funds in segregated trust account. National Australia Bank, an AA rated bank, hold all these client accounts. In case TitanFX went under, the company is not authoriz...
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