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November 24, 2017
How much is the Bonus for Refer a Friend Program? Can I withdraw the fund at anytime?
The cash bonus clients will receive is AUD 100. If the referrer has a live trading account denominated in a different currency, then the cash prize will be converted to that currency at the conversion rate given by the National Austr...
November 24, 2017
What is the requirement for the referred trader on Refer a Friend Program?
To qualify for the cash bonus, the referred clients must satisfy the following requirements: Open a new EightCap live MT4 trading account. Fund the minimum initial deposit requirement of $100 into their new trading account. Ta...
November 24, 2017
How can I get Bonus by inviting my friends to open MT4 accounts?
With Eightcap, you can receive 100 AUD for inviting your friends to trade FX. To be eligible for the bonus, applicants (“Referrer”) must: Have an existing live trading account or open a new live MT4 trading account. Fund a min...
November 23, 2017
What happens if I have no free margin left in my account? Will my positions be liquidated?
If you have no free margin, you will not be able to open any new positions or your positions will be stopped out. In certain circumstances, your account balance can become negative should the loss on the positions stopped out exceed ...
November 23, 2017
How much does it cost to withdraw funds from MT4?
Eightcap does not charge any internal fees for deposit and withdrawals. However, please note that payments to and from non-Australian banking institutions may be subjected to bank fees from an intermediary bank involved in the transac...
November 23, 2017
I made a withdrawal from MT4 but the fund hasn't arrived to my bank account yet. Why is that?
Eightcap aims to process all withdrawal requests between 9 AM and 1 PM AEST, Monday – Friday. Requests submitted after 1 PM will be processed the following business day. Note that processing times may vary and are subject to the recei...
November 23, 2017
In what base currency can I have my MT4 accounts?
EightCap currently supports the following major currencies: AUD, USD, GBP, NZD and EUR. You will be asked which currency you would like your EightCap trading account to be held in during your application. Note the currency you have se...
November 22, 2017
Is there a way to open a FX trading account without submitting documents?
As a regulated financial services provider, Eightcap is required to comply with Australian rules and regulations relating to the identification of the customers before they open an account. Identification must be provided in the form ...
November 22, 2017
Where do the market prices come from on MT4 platform?
Eightcap's pricing is derived from several top-tier liquidity providers who stream prices to the platform. They offer its clients the most popular trading platform to trade with, the MetaTrader4 along with its mobile platform counterp...
November 22, 2017
Can I open a trading account from outside of Australia?
Yes, Eightcap accepts applications from clients all over the world, with exception to a few countries due to the local laws and regulations. Currently, they cannot accept applications from applicants in the following countries: Afg...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools