Question: How to close my MT4 (MetaTrader4) accounts completely and delete my personal information?
If you like to disable your Live MT4 trading account, you may simply send a request to FXTM to do that.
In case you still have your funds in the account, the funds will be transferred to you following the rules and procedures set by FXTM.
Personal Information remains
Although closing or disabling a MT4 live account doesn’t mean that you are eliminating your personal information completely from the data base of FXTM.
FXTM may hold your information further, and use it in case you wish to start trading again with the broker in the future.
Please note that Closing a trading account does not eliminate your personal information with any online Forex brokers. (unless your broker is allowed to do that by its regulatory authority)
FXTM is a licensed broker and protects personal information
Forextime Ltd is committed to protecting your personal information and respects its’ Clients’ expectations on privacy and confidentiality.
This policy statement will inform you as to how they look after your personal data and tell you about your privacy rights and how the law protects you.
They are committed to safeguard any information they collect, use and hold about you.
For more information, please visit FXTM Official Website.