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March 21, 2016
How to internally transfer funds between MT4/MT5 accounts?
You can transfer funds internally in FBS Personal Area by yourself. You will just need to careful with the margin requirements in the accounts and T&C of bonus promotion so you won't lose your funds unnecessarily. To do the interna...
March 21, 2016
Any expiration dates on MT4/MT5 Demo/live accounts? I cannot login to my accounts now.
FBS has set the expiration dates for demo accounts, and the date to put the account in archive for live accounts. For FBS live accounts All FBS live/real trading accounts will be put in archive if there is no activity for 90 days. I...
March 21, 2016
How to logout from FBS's Personal Area(client portal)? There is no option for that.
In FBS's Personal Area, you can do anything regarding deposit/withdrawal, internal transfer, account opening and etc. So you may want to make sure that no one else is able to access your Personal Area at any time. To logout from th...
March 19, 2016
How to verify my FBS MT4/MT5 account with Documents?
To verify your account, you will need to submit necessary documents to FBS and you can do that from FBS Personal Area. You will need to verify your account to withdraw funds from the account and join some promotions. *Please note tha...
March 19, 2016
How to change the password for FBS Personal Area?
If you have forgotten the password, you will need to recover it at the login page of Personal Area. If you are able to login to the Personal Area and want to update/change the password, you can do that in the Personal Area. To chan...
March 19, 2016
What is the FBS PIN code? How can I recover it?
The PIN code is the code you will see in the screen when you have first time registered with FBS and it is shown only once. For security reasons, FBS does not send any password or PIN code via email or phone, so you have had to save t...
March 19, 2016
How to connect my Facebook, twitter account to FBS's community?
If you have Facebook or twitter accounts, you can connect it to FBS and refer your friends or get extra bonus from FBS. To connect your social network account, please follow the instruction below. 1. Login to your FBS Personal Area ...
March 19, 2016
How to change the registered phone number with FBS?
You can change the profile setting including phone numbers registered with FBS from FBS's Personal Area. Please note that you need to receive SMS to your phone number to change and verify your new number. Please follow the instruction ...
March 19, 2016
How much is currency exchange fee/commission with FBS?
FBS does not charge for exchanging/converting currency to another. In this case, FBS will convert currencies without fees on the rate of current official exchange rate of the day. Deposit in National currency FBS offers trading acco...
March 19, 2016
How to change the email address registered with FBS?
To change the registered email address with FBS under your name, you need to send a request to change the email address to FBS from the originally registered email address. Please note that you cannot request it from the new email add...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools