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February 6, 2018
Why is XM so popular? What kind of advantages does the broker offer?
XM is not known as the largest MT4 broker(according to MetaQuotes, the developer of the platform) and it is growing rapidly these years. Now the broker is recognized as one of the most popular online FX brokers. There is a number o...
January 29, 2018
Why did my trade open/close automatically on MT4?
XM offers traders the ability to place pending orders (also known as entry orders) which will initiate an open position at a price above or below the current market price. "Stop-loss" Orders and "Take-Profit" or limit orders, can also...
January 26, 2018
Is my fund safe and insured in XM MT4 and MT5 accounts?
XM is a member of ICF Safety of funds for all XM traders Safety on the level of legislative regulation and control from a direct regulator What is ICF protection? Contact XM Multilingual Support team XM is a member of ICF ...
January 25, 2018
What is Trailing Stop order on MT4? What to be careful?
A trailing stop loss is a special type of trade order where the stop-loss price is set at a predetermined level below or above current market price. As the value of the asset moves up or down (depending on the direction of the trade)...
January 25, 2018
What is the difference between Margin Call & Stop Out?
A Margin call is an instruction/warning from your Broker that the Equity you have in your account is running low and may not be enough to continue to support your open positions. To prevent a margin call turning into a Stop Out, clie...
January 24, 2018
Why do the positions I open always start with a loss?
The loss you are seeing is the spread. The spread is the difference between the Buy and Sell prices of a specific asset. Once the market passes the spread amount in the direction of your newly opened position, you will see the prof...
January 22, 2018
I didn’t receive the daily report. How can I see my account history on MT4?
You can download detailed report using the following steps: 1. Go to ‘Account History’ tab in the MT4 terminal menu. 2. Right-click to open drop-down menu. 3. You can select the time period for which you want report such as ‘All...
January 22, 2018
What is swap point (charge) and how can I check it on MT4 and MT5 platforms?
What is Swap point? Swap points are charged daily How to check the Swap point on MT4 platforms Right click in "Market Watch", and select "Symbols" Select a symbol and click "Properties" View the swap information Examples of Swa...
January 22, 2018
What is rollover and at what time does it occur on MT4?
Every day at 5pm New York Time (23:59 to 00:01 server time), you will note that the platform has a blackout for 2 minutes due to rollover. In the Global Forex Markets this is widely known as ‘End of Forex Day’. Monday trading opens a...
January 22, 2018
How can I install indicators and EAs in XM MT4 platform?
How to install Indicators and EAs on MT4? I am using an EA to do my trading, however the history data is showing that all of my trades have been disabled? How can I install spread indicator? How to install Indicators and EAs on MT...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools