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December 13, 2017
How to calculate Pip Value of a financial instrument on MT4?
What is pip and how to calculate pip value on FXTM's platforms?
December 13, 2017
How to calculate Swaps on MT4 platform?
Swaps can be calculated with the following formula. Swaps = Pip value x Number of lots x Swap rate x Number of nights Example: $10 (pip value for 1 lot of GBP/USD) x 4 (number of lots) x 0.35 (short GBP/USD) x 4 (number of night...
December 13, 2017
How to calculate Margin & Margin Level on MT4?
For FX currency pairs Required Margin = Notional value * Trading Volume/ Leverage Example: 1 lot EUR/USD at 1:500 Leverage: 100,000 EUR * 1/ 500 = 200 EUR For Precious Metals Required Margin = Volume * Contract Size * Open Price / ...
December 13, 2017
What are the commission fees on ECN accounts? How to calculate them?
Commission is applied only on the ECN Account (MT4) and the FXTM ECN MT5 Account. ECN Account (MT4): Commission is charged at 4 units of the Base currency and the conversion rate to the trading account’s currency (if applicable). Ex...
December 12, 2017
What does the message ‘trade context busy’ mean on MT4?
This happens if you’ve given the platform an extra instruction before the previous one was completed that can happen from multiple clicks or a hyperactive EA. Simply log out of the platform and login again. It should solve the problem.
December 12, 2017
Why is my order grayed out when I open it? I cannot close or modify my positions.
Possible reasons: Your account is set to read-only. You are logged in using your read-only password. Your read-only password is the same as your trading account password. You haven’t made the minimum deposit required for th...
December 11, 2017
How can I place/change a Stop Loss/Take Profit order?
Standard Account: You can set your Stop Loss/Take Profit in the new order window. ECN Account: You can set the Stop Loss/Take Profit after placing a new order by double clicking on the order or with a right click. Amend it by selectin...
December 11, 2017
How can I open and close positions on MT4 trading platform?
To open or close positions on MT4 trading platform, you may follow the steps below. Opening Positions Select ‘Tools’ and then ‘New Order’ from within your trading platform. Complete the required information in the new window...
December 7, 2017
Why is my Shares account disabled? I cannot login and trade.
It may be because it has been inactive for 13 days, as per Share’s Account Terms of Business. You can re-enable your account by following the steps below: Select your Shares account under the ‘My Trading Accounts ’ section in MyF...
December 7, 2017
Someone hacked in & trading on my MT4 account. what should I do?
The first thing you should do is change your trading account password . Then you should take a look at your trading history: Click on the ‘Journal’ tab in your MT platform. Within the ‘Journal’ tab, right click anywhere and se...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools