FXTM’s FAQs – Page 9 – Hercules.Finance

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What is the difference between Stop Levels and Stop Out Levels on MT4?

Stop out level is where all positions will be liquidated(closed) due to low margin % of your account. FXTM sets the Margin call to 80% and Stop Out level to 50% for all account types. Limit/Stop level is the minimum parameter where...

FXTM

Does FXTM offer Islamic Swap-free accounts? What are the fees and conditions?

There is a swap-free option on all account types, except ECN MT5 and does not apply on exotic currencies. You can select the swap-free option when you open your trading account or enable it with the steps below: Go to the ‘Accoun...

FXTM

What is the Maximum trading volume on MT4 accounts?

Maximum Volume per Trade Maximum Number of Orders Maximum Volume of Orders Standard 30 100 100 Cent 1 300 10 Shares 10 100 20 ECN 100 Unlimited Unlimited FXTM Pro 250 Unlimited Unlimited ...

FXTM

Are scalping and hedging trade allowed on MT4 platforms?

Yes, hedging trade is available for all account types, and Scalping is available on ECN accounts. The ECN account type's trading condition is as follows: Trading Platform MetaTrader 4 (MT4) Tradable Instruments CFDs, Com...

FXTM

Can someone invest/trade for me? I want to copy trades from professionals.

Normally, only the person who registers for the account can trade. But FXTM has two investment programs. PAMM and FXTM Invest where you can benefit by copying trades from others. You can find more details of these programs in the o...

FXTM

I've withdrawn my funds from MT4 but hasn't arrived on my side yet. Why is that?

In case it is a Credit/Debit Card deposit/withdrawal and you haven’t received your funds in more than 5 business days, you should email FXTM's Back Office department requesting an ARN (acquiring reference number). Your credit/debit c...

FXTM

My Withdrawal request from MT4 account declined/rejected. Why is that?

Your request was possibly declined because of one of the reasons below: Insufficient balance. No trading activity since last deposit. Incorrect details. Insufficient free margin to cover open positions. Payment method us...

FXTM

Why was my deposit request to MT4 account declined/cancelled? What could be the problem?

Your request was possibly declined because of one of the reasons below: Card not active for online activity Payment declined by card issuer 3D security (Credit/Debit Card) Incorrect card details Invalid verification code...

FXTM

How to do Internal Transfer between MT4 accounts? What are the conditions?

To make an internal transfer between MT4 accounts, follow the steps below. Go to the "Internal Transfers" page within the "My Money" section in MyFXTM. Select the account you wish to transfer funds from and to, the amount and cli...

FXTM

Can I withdraw funds from MT4 when there are open positions?

Yes, provided that you have sufficient free margin on your account to cover the withdrawal and any extra fees that may occur. When withdrawing funds... If your e-wallet has already been verified, your withdrawal will be processed autom...