There are a number of reasons for why your credit/debit card may have been declined. You may have gone over your daily transaction limit or exceeded the card’s available credit/debit. Alternatively, you may have entered an incorrec...

To obtain the bank details necessary for you to make a payment, please log in to your FxPro Direct and click on the ‘Deposit Funds’ button. FxPro Official Website Then you will see all available deposit options. The first option...

My credit/debit card is expired. How can I withdraw my funds from FXPro now?

Why my fund hasn't arrived after FXPro's fund withdrawal is completed?

All withdrawal requests are processed by the Client Accounting Department within 1 working day. However, the time needed for the funds to be transferred will vary, depending on your payment method. Please note that in case you have...

Please be advised that you can fund your account with credit and debit cards such as Visa, Visa Electron, Visa Delta, MasterCard, Maestro International and Maestro UK. Conditions of Card deposit There are fees charged from FXPro for ma...

You can withdraw funds by logging in to your FxPro Direct, where you should make a withdrawal request. FxPro Official Website To do this, click on the green ‘Manage FxPro Vault’ button on the sidebar. You will then be able to tr...

How to "Internal Fund Transfer" between FXPro accounts?

For the expected time-frame for deposit to be credited into your account, please refer to the below. Bank Transfer: 3-5 working days approximately, depending on your bank All other payment methods: 10 minutes approximately Onc...

It is their policy that any credit card deposits made within a 6 month period should be withdrawn to the card in question first, before refunding to any other method, even if other methods were used for funding. If it has already pass...