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June 29, 2016
What are the "Margin Calls" and "Stop Out" % on FBS MT4 & MT5?
Margin Call is an allowed margin level (40% and lower). At this point, FBS is entitled but not liable to close all open positions of a Client due to the lack of free margin. Please note that you do not receive any emails or phone c...
June 28, 2016
All my Forex orders were closed by Stop-Out on MT4 & MT5. Why did this happen?
Your order will be Stop-Out, when the margin level (Equity/Used Margin) of your trading account goes below 20%. This 20% of the margin level is set by FBS, and the Stop-Out level varies for each broker. This will trigger a stop-out...
June 27, 2016
How many MT4 FX trading accounts can I open?
With FBS, you can open up to 10 trading accounts of any account types. FBS offers a number of account types, so you should be able to diversify your portfolio using this condition. Note that, to be able to open up to 10 trading acc...
June 27, 2016
Why my pending order is cancelled on MT4? I didn't mean to cancel it.
With FBS, your pending order will be deleted from the system if free margin (Equity – Used Margin) is not enough to cover the margin required for opening the specific order. So in case you have set some pending orders, then depending ...
June 24, 2016
Can I withdraw funds with positions opened on MT4 & MT5 account?
Yes, you can. You need to be aware though that when you submit a withdrawal request, your free margin must exceed the amount specified in the withdrawal instruction including all payment charges. Free margin is calculated as equity...
June 23, 2016
I'm a student. Can I trade Forex online with brokers?
Yes, you can actually. Some brokers do set restrictions to age in terms of account opening though, some brokers don't. Main requirements for opening Forex trading accounts are as follows: You have a device (PC or Mobile Phone)...
June 23, 2016
How to check 'Market Depth' window in MT4 to see market liquidity?
Normally you can not open the "Market Depth" board in MetaTrader4 though, FBS offers the option through its Web Trader. In this case, please go to its official website and login to your account through the MT4 WebTrader. (only FBS MT4...
June 22, 2016
What does 'Old version' error message mean on MT4/MT5 platforms?
The “Old version” error indicates that you have an old version of the platform installed on your PC that is no longer compatible with the servers. You’ll need to update your platform by downloading the latest version of the platform. ...
June 21, 2016
Can I trade Forex and CFDs together in one trading account with FBS?
Yes, you can trade all these financial instruments, which is more than 100, through one trading account with FBS. The broker offers several account types for each trading platform(MT4 and MT5), so you just need to choose one which is ...
May 18, 2016
What is the Introducing Broker (IB) Program? How do I join that?
What is an Introducing Broker? An Introducing Broker is essentially an entity (individual or company) that refers clients to Forex brokers, such as FBS. The FBS Introducing Broker (IB) partnership program is ideal for individuals and...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools