You do not receive the margin call message via email, but in the Mailbox in MT4/MT5 platforms.

MT4 mailbox

Margin call occurs when the margin level goes below 50% in XM account.

You do not actually receive any notifications by this, but you can find the message in the Mailbox.

Stop out occurs when margin level is 20%.

It is important that you continue monitoring your account and fund your account enough to support your positions.

XM Official Website

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