Your request was possibly declined because of one of the reasons below:

• Card not active for online activity
• Payment declined by card issuer
• 3D security (Credit/Debit Card)
• Incorrect card details
• Invalid verification code (Neteller)
• System Error
• Invalid email/user name (E-wallets)
• Closed account
• Wrong account number
• Incorrect currency (Bank – wire)
• Wrong purpose of payment (Bank – wire)
• Transaction rejected by bank
• Incorrect recipient name (Bank – wire)

If you need any further clarification please contact your Account Service Manager, Customer Support or Back Office .