Popular FAQs

What is a Forex Trader?

A Forex trader, also known as a foreign exchange trader or currency trader, is an individual who trades currencies on the foreign exchange market.

Can I make a deposit and start trading without verification?

Yes, you can open a trading account and start trading without initial verification if you use electronic payment systems or cryptocurrency for your deposit.

How is profit divided among several investors?

Initial Investment

A trader and three investors each contribute 100 USD, totaling 400 USD.

Profit Distribution

After earning a profit, the total amount is 600 USD. Each party gets 25%, totaling 150 USD each.

Withdrawal Impact

If one investor withdraws 50 USD, leaving 100 USD, recalculations are made: three investors get 27.27% each, and one gets 18.18% of the total balance.

Flexibility

Investors can withdraw or invest money anytime, with automatic adjustments made to reflect these changes in the trading terminal.

How to Become a Managing Trader?

To become a managing trader, register your account on the Trading Terminal MT 7.

Do you offer ECN trading?

AZA offers ECN trading which eliminates unnecessary intermediaries in interbank market deals, providing optimal trading conditions:

• High order execution speed
• Spreads from 0 pips
• Access to top-tier liquidity and quotes

All transactions are executed at market prices provided by liquidity providers and are directly executed on the interbank market, ensuring no conflict of interest.

What currencies are available as a base currency for a trading account?

• Fiat Currencies: USD, EUR, GBP, JPY, AUD, CAD, CHF, NZD, UAH, RUB, CNY, ILS, IDR, MYR, THB, VND
• Cryptocurrencies: BTC, BCH, ETH, DASH, LTC, XMR

How to Login to Web MT 7 in the Browser?

To access the Web MT 7 trading terminal in a browser, visit the “WEB version for Browsers” section on the trading platform’s website and enter your login credentials.

Go to AZAforex Official Website

Password & Settings

How to Register with the Company?

To register with AZA, click the ‘Registration’ link available on the main page or under ‘Types of Trading Accounts’. Complete the registration by filling in your contact information and confirming your email through a link sent from the company. Rest assured, all provided information remains confidential.

Why Do I Need a Clients Portal?

Post-registration, a Clients Portal account is automatically created. This portal allows you to:

• Upload documents
• Create and manage financial cases
• Create requests and manage subscriptions
• Subscribe to VPS server services

How to Edit Information in My Profile?

In the Trading Terminal, navigate to the ‘Personal Information’ tab within the ‘Personal Area’ to edit your personal and contact information or change your password.

How to Recover Password for Clients Portal?

If you forget your password, click ‘Forgot Password’ below the login field. Enter your registered email to receive a password reset link for the Clients Portal.

How Can I Change My Password for the Clients Portal?

To change your password, visit the ‘User’ section in the Clients Portal, and select ‘Change Password’. Enter your old password, then your new password twice, adhering to the following requirements:

• At least 6 characters long
• Includes at least 4 letters (both upper and lower case)
• Contains at least 2 digits

Click ‘Change Password’ to finalize.

How Can I Change My Password for the Trading Terminal MT 7?

To change your Trading Terminal password, navigate to the ‘Personal Information’ section and select ‘Change Login Password’. Ensure your new password is 6 characters long, includes both cases of letters, and incorporates numbers. Confirm by clicking ‘Change Password’.

How to Connect to VPS?

To connect to a VPS, submit a request through the Client Portal. A fee of $25 will be charged if you do not have a VIP account. Detailed instructions will be sent to your email following the request.

What Can I Do If I Forgot My VPS Password?

If you forget your VPS password, request a reset through the Client Portal. The new password will be sent to your registered email.

How Can I Change the Password for Phone Trading?

To change the password used for phone trading, navigate to the Trading Terminal within your personal account. The password should be numeric and up to 6 characters long. Confirm the change by clicking ‘Change Password’.

Go to AZAforex Official Website

Opening Accounts

Do you offer ECN trading?

AZA offers ECN trading, eliminating unnecessary intermediaries in interbank market transactions to provide favorable trading terms. Benefits include:

Execution Speed

High-speed order execution with spreads starting from 0 pips.

Quotes

Access to top-tier, first-level quotes.

Market Integrity

No conflict of interest between the broker and the client, with company profits derived from spreads and commissions, aiming for long-term client success.

What currencies are available as a base currency for a trading account?

You can open trading accounts in various fiat and cryptocurrencies:

• Fiat: USD, EUR, GBP, JPY, AUD, CAD, CHF, NZD, UAH, RUB, CNY, ILS, IDR, MYR, THB, VND
• Cryptocurrencies: BTC, BCH, ETH, DASH, LTC, XMR

What leverage is available for live trading accounts?

The maximum initial leverage for live trading accounts is 1:500. You can adjust the leverage for each account via the Trading Terminal.

What types of accounts does your company offer?

We offer several account types to cater to different trader needs:

• START, PRO, and VIP accounts with market execution
• Floating spreads starting from 0.00001 pips

For detailed information, please visit the Account Details page.

What is a VIP account?

VIP accounts provide enhanced trading conditions and privileges:

• Deposit bonuses and free VPS server access
• Priority in trade execution and access to advanced analytics
• Exclusive market reviews and news reports
• Personal financial advice

Open a VIP account with a minimum deposit of $10,000.

How can I open a real trading account?

Open a live trading account by clicking ‘OPEN AN ACCOUNT’ at the bottom of any page or on the Trading Account Types page. If you are not yet registered, start your registration and select your desired account type.

Can I open a corporate account?

Corporate accounts can be opened by following these steps:

1. Register in the Trading Terminal with your organization’s and a director’s details.
2. Confirm your email, then log in to the Client Portal to upload statutory and director’s identity documents.
3. A manager will contact you to verify the documents and assist with the registration.

What trading tools do you offer?

AZA provides a wide range of trading tools:

• Forex (45 pairs), Forex ECN (9 pairs), and more specialized Forex categories
• Metals (5 types), Energies (3 types), Indices (7 types)
• CFD Stocks (28 types), Cryptocurrencies (6 types), Options (107 types)

For more details, please refer to the Account Details page.

Go to AZAforex Official Website

Demo Accounts

Why do I need a demo account in AZA?

AZA provides demo accounts to help new and experienced traders familiarize themselves with the trading terminal and practice trading strategies without financial risk. Features of a demo account include:

Functionality

Identical to real trading accounts, but uses virtual money.

Market Quotes

Real-time data as seen on live accounts.

Withdrawals

Virtual funds cannot be withdrawn.

Do you offer demo accounts?

Yes, AZA offers demo accounts for free, replicating the conditions of real trading accounts. This is beneficial for:

• Beginner traders learning to trade on the Forex market
• Experienced traders testing new trading strategies

Note: Demo accounts inactive for over 30 days will be automatically closed, but you can open a new one at any time.

How can I open a demo account?

To open a demo account, click the appropriate link on our website or directly from the trading terminal. Upon opening, you will receive an email with your account number and password.

How do I change the balance on the Demo account?

You can adjust the balance of your demo account to any amount through the Trading Terminal.

Go to AZAforex Official Website

Pricing & Fees

What spreads do you offer?

We offer market spreads that align with interbank market conditions and liquidity:

• PRO and VIP Accounts: Spreads start as low as 0.00001 pips.
• Start Account: Spreads begin at 0.0001 pips.

For more details, visit the Accounts Details page.

Do you charge commissions when trading?

Trading Forex and precious metals is commission-free. Commissions apply only to SWAP-free accounts when trading Forex ECN, CFDs, and energy instruments.

Do you offer Swap-free Islamic Accounts?

Yes, we offer swap-free accounts. To disable SWAP charges, update your account settings in the Trading Terminal. Note that a commission will be charged for opening orders when trading on these accounts.

Why do Margin Calls and Stop Out occur?

Margin Calls occur when your margin falls below the required maintenance level. In such cases, you are advised to either close losing positions or deposit additional funds to meet margin requirements. You can set your preferred Margin Call percentage in the Trading Terminal.

If no action is taken and the margin falls below a critical level (5%), your trades may be partially or fully closed automatically at market prices.

Formula: Margin level (%) = (Equity / Margin requirements of open positions) * 100

Real-time tracking of your margin level is available in the Trading Terminal. Additionally, negative balance protection ensures you cannot lose more than your total investment.

How is the swap calculated?

The swap is calculated based on the interest rate differential between currencies in a pair and is charged when a position is held overnight. A positive swap is credited to your account, while a negative swap is deducted. Swaps are calculated at 02:00 UTC, five days a week, with amounts displayed in the Trading Terminal.

How much does VPS cost?

VPS subscription costs 25 USD per month, debited from your trading account on the first day of each month. This service is provided free of charge for VIP customers.

Where do your prices come from?

AZA sources prices from the interbank market, drawing on quotations from the 7 largest international banks.

Are there any transfer fees?

No, commissions are not charged for transferring funds between accounts within our company.

Go to AZAforex Official Website

Trading Platforms

About the MT 7 Trading Platform

MT 7 is a sophisticated trading platform used by over half a million traders globally. It supports both novice and experienced traders with features like:

• Trading via installed terminal or browser, and mobile trading
• A comprehensive set of technical analysis tools
• One-click trading and partial closing of positions
• Availability on all devices across the globe

How to Install MT 7?

To install the AZAtrader MT7 platform:

1. Download it from the Mobius Trader 7 page on our website.
2. Run the downloaded file, select your language, and click OK.
3. Choose an installation location and follow the on-screen instructions to complete the installation.

After installation, you will find the MT7 shortcut on your desktop and in the start menu.

How to Login to MT 7 on a PC?

Logging in is simple. Enter your username and password in the terminal launch window. If you select the ‘Save’ option, your credentials will be remembered for future logins. Your login details are available in your personal account on our website or in the welcome email received upon account opening.

How to Login to Web MT 7 in the Browser?

To use MT 7 in a browser, navigate to the “WEB version for Browsers” on our website and enter your login details.

Through Which Browser Can I Log into the Trading Platform?

You can access the trading platform using any modern browser on both Android and iOS devices.

What is the Difference Between the Web Version and the Desktop Version?

There is no difference in functionality between the web and desktop versions of the MT 7 trading platform.

How to Open a New Order in AzaTrader?

To open a market or pending order in MT7, you can:

• Click the Buy or Sell button at the top of the chart
• Right-click and select ‘Pending Order’
• Select an order from the list of trading instruments on the left side of the terminal

How to Close a Position and a Pending Order in MT7?

You can close an open order or cancel a pending order by:

• Clicking the cross next to the position on the ‘Trade’ tab at the bottom of the terminal
• Right-clicking the order line on the chart and selecting ‘Close Buy’ or ‘Close Sell’

How to Export Trade History?

Open the ‘Order History’ tab, select the desired period for the report, and click the export icon to download the history as a CSV document.

If I Open an Order in the Web Version, Will It Be Visible in the Desktop Version?

Yes, all orders are synchronized between the web and desktop versions of your trading account.

Why Was My Order Canceled?

Your order may have been canceled due to insufficient funds or because the trading instrument was not available for trading during weekends or holidays.

What Happens to My Open Orders If I Log Out of the Trading Platform?

Open orders will remain active and will continue to execute based on set parameters such as predetermined profit levels, stop losses, or if a stop out occurs.

What if the Antivirus Issues a Warning?

The MT7 trading platform is safe to install. If your antivirus issues a warning, allow the program to install.

Why Do You Offer Traders the Mobius Trader 7 Terminal and Not Metatrader 4?

We offer Mobius Trader 7 because it supports features not available in Metatrader 4, including:

• Visibility of real trading volumes
• Utilization of an order book for transparency
• Support for ECN trading, which is not possible in MT4

These features contribute to the profitability and effectiveness of our clients’ trading strategies.

Go to AZAforex Official Website

Verification

Why do I need to upload documents when registering a trading account?

To comply with International Financial Transactions Security Standards, we must verify the identity of our clients. This ensures safe fund transfers, prevents unauthorized access, and combats money laundering. Clients using cryptocurrencies for deposits and withdrawals are exempt from this requirement.

What documents need to be uploaded for verification?

Identity Document

Provide a color copy of a valid, government-issued ID with your photo visible. Acceptable forms include your ID card, passport, driver’s license.

Proof of Residence

Documents like utility bills (excluding mobile phone bills), tax collection receipts, or bank statements from the last six months are needed.

Digital photos of these documents are acceptable if you don’t have a scanner.

When is account verification necessary?

Verification is required for deposits using bank transfers or cards and for withdrawals using electronic payment systems. For deposits via debit or credit card, photos of both sides of the card are also required.

How do I upload documents?

Log into the Client Portal using your registered email, navigate to the ‘Documents’ tab, and click ‘Create Document’. After successful upload, our finance department will review and update the status of your document.

Can I upload black and white photos of documents?

Only color photos of documents are accepted for verification purposes.

How quickly will my documents be checked?

Documents are reviewed on weekdays from 7 AM to 4 PM UTC.

Can I delete uploaded documents?

Uploaded documents can be deleted after all your open orders are closed and all accounts with AZA have a zero balance.

Is my personal information safe?

All personal data is confidential, securely stored, and not disclosed to third parties or state authorities unless required by law.

How is my personal information protected by your company?

Your data is protected with SSL encryption and stored on secure cloud servers. All sensitive information like passwords is encrypted and inaccessible even to our employees.

What is the verification level?

The verification level dictates the payment systems you can use; some systems require full verification before fund transfers.

Is the level of verification different for deposits and withdrawals?

Yes, the verification level varies for deposits and withdrawals, depending on the payment system used.

Do I need to upload documents of all types?

You only need to upload documents that are relevant to the payment system you choose.

Can I use one document to verify both identity and registration address?

A single document can verify either your registration address or identity, but not both.

Do I need to upload documents if I use cryptocurrency?

No document upload is required if you exclusively use cryptocurrency for deposits and withdrawals.

Can I provide another identity document instead of a passport?

Yes, any valid government-issued photo ID is acceptable.

If I open a new trading account, do I need to verify it again?

No additional verification is needed once your identity and address have been confirmed.

If I use a new debit card, do I need to verify it again?

Yes, you need to upload photos of the new card from both sides. No need to re-upload identity or address verification documents.

Can I upload documents of friends or relatives instead of my own?

You must upload your own documents. Uploading third-party documents is prohibited.

What if the uploaded document has expired?

Upload a new photo of the renewed document or another valid document.

How do I make changes to my confirmed email?

To change your email, send a request from your registered email to support@azaforex.com. Follow the instructions provided, which may include re-verification of your identity.

How do I make changes to my verified personal data?

To update your personal details after verification, upload new documents via the Customer Portal and submit a Change Request.

What is CVV code?

CVV (Credit Verification Value) is a security feature on debit cards, typically a three-digit number on the card’s back. Ensure this is covered when uploading card photos.

Go to AZAforex Official Website

Deposit Funds

In what currencies can I deposit to a trading account?

You can deposit in the following currencies:

• USD, EUR, GBP, JPY, AUD, CAD, CHF, NZD, UAH, RUB, CNY, ILS, IDR, MYR, THB, VND

And in cryptocurrencies:

• Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), Dashcoin (DASH), Tether USD (USDT), Monero (XMR), Ripple (XRP)

How to buy cryptocurrency with a credit/debit card?

1. Open an AZA trading account in the MT 7 terminal and choose a base cryptocurrency.
2. Go to the ‘My Accounts’ tab, select your trading account, and note the unique crypto address.
3. Register on an online exchange and complete any necessary verification.
4. Buy cryptocurrency using your credit card and send it to the unique address linked to your trading account.
5. Verify the transaction on the blockchain network; once confirmed, your account balance will update.

How much can I deposit into my trading account?

There are no limits on the amount you can deposit or the number of transfers you can make.

Does the company cover the fees of the payment system?

AZA covers the commission of payment systems for deposits of 100 USD or more.

Do I need to verify my account in AZA when using cryptocurrency?

No account verification is needed when you deposit and withdraw funds using cryptocurrency, allowing for anonymity.

How do I deposit Bitcoin funds?

1. Select your trading account with BTC as the base currency and click ‘Proceed’.
2. A unique Bitcoin address will be linked to your account.
3. Transfer Bitcoin to this address.
4. Verify the transaction in the blockchain network. Once confirmed, your account balance will be updated.

How quickly does the crediting of funds to a trading account take place?

Fund crediting times vary by payment method:

• E-wallets: 5-30 minutes
• Cryptocurrencies: 10 minutes to 1 day
• Bank transfers: 1 to 5 banking days
• Credit/debit cards: Approximately 1 hour on business days

How do I deposit by cryptocurrency?

1. Select a trading account and the cryptocurrency for deposit.
2. Link the unique public address to your account.
3. Transfer the cryptocurrency to this address.
4. After the required blockchain confirmations, verify the transaction.

How do I transfer money between my accounts?

You can transfer funds between your trading accounts without commission. Simply go to the ‘Transfer funds’ button in the Personal Area, select the accounts, enter the amount, and confirm the transfer.

Where can I get details for a bank transfer?

For bank transfers, register with an online exchanger to convert your bank transfer into cryptocurrency, then deposit it into your trading account using the provided bank details.

Can I make a deposit from accounts not registered in my name?

Deposits must be made from accounts registered in your name. For cryptocurrency deposits, you may use other people’s wallets.

Why was the card deposit declined?

Card deposits can be declined for various reasons such as unverified client data, input errors (wrong card number, expiration date, CVV), insufficient funds, or the card being inactive for online transactions.

Go to AZAforex Official Website

Withdraw Funds

What is the minimum amount I can withdraw?

The minimum withdrawal amount is $10, with no restrictions on the number of transactions.

How can I withdraw money from my trading account?

To withdraw funds from your trading account:

1. Navigate to the Withdrawals section in the trading platform.
2. Select your account number, payment system, amount, and currency.
3. After processing, you will receive a notification confirming the transfer of your funds.

What are the fees when withdrawing funds from the account?

AZAforex does not charge any fees for withdrawals. You are only responsible for any commissions charged by your chosen payment system or miners’ fees for cryptocurrencies.

How to withdraw funds by BITCOIN?

To withdraw Bitcoin:

1. In the withdrawal section, select your trading account, the withdrawal amount, and enter your Bitcoin address.
2. Click Withdraw funds.
3. After processing, funds will be sent to the provided Bitcoin address, and you’ll receive an email notification.

Note: Double-check your Bitcoin address. The company is not responsible for errors in entered addresses.

How to withdraw funds by Cryptocurrency?

Withdrawing by other cryptocurrencies follows a similar process:

1. Select your account and specify the cryptocurrency address.
2. Complete the withdrawal and await confirmation via email.

Ensure accuracy when entering your crypto address; the company is not liable for errors.

How to withdraw funds through the exchange?

To withdraw via an exchange:

1. Register and verify your identity on the desired exchange.
2. Select the cryptocurrency to transfer and the receiving payment system.
3. Provide the crypto address from the exchange in the withdrawal section of our platform.
4. Confirm the withdrawal and monitor for the exchange completion within the specified time frame.

Does the company charge fees for withdrawal of funds?

No, there are no fees charged by the company for withdrawals.

How fast is the withdrawal of funds?

Withdrawal processing times vary by payment method:

• E-wallets: 10 minutes to 1 hour
• Cryptocurrencies: 10 minutes to 3 days
• Bank transfers and cards: 2 to 15 business days

Can I use an account not registered in my name to withdraw funds?

Withdrawals to bank accounts or E-wallets must be to accounts registered in your name. For cryptocurrency withdrawals, you may use other people’s wallets.

What time are transfers processed?

Transfers between your accounts can be made at any time; transfers to others are processed from 7 AM to 4 PM UTC on business days.

What accounts can I make transfers to?

You can transfer between your own accounts or to accounts of your partners.

What is the exchange rate?

When transferring between accounts with different base currencies, the amount is converted at the current market exchange rate.

When are withdrawal requests processed?

Withdrawal requests are processed by the accounting department from 6 AM to 3 PM UTC, Monday through Friday.

Can I make a deposit by one payment system, but withdraw by another?

Deposited funds can only be withdrawn via the same payment system. Profits can be withdrawn using a different system, except for debit cards. For alternative methods, contact the Accounts Department.

How can I withdraw funds to a debit/credit card if the card limit has been reached?

Funds equivalent to the deposit amount can be withdrawn to the card. Profits must be withdrawn via bank transfer, e-wallets, or cryptocurrency.

Go to AZAforex Official Website

Bonuses

When can I withdraw the CD deposit bonus?

You can withdraw the CD deposit bonus 12 months after it has been credited to your account.

Can I withdraw part of the CD bonus?

Yes, after 12 months, you can withdraw part or all of the CD bonus, provided you have met all required conditions.

If I withdraw the profit, will the CD deposit bonus be canceled?

Yes, withdrawing any funds from your account will result in the cancellation of the CD bonus.

Can I get a CD deposit bonus on several accounts?

No, the CD deposit bonus can be granted only to one of your accounts.

What orders are counted for the CD bonus?

For the CD bonus, only closed deals that last more than 5 minutes and where the profit or loss is equal to or greater than the spread will be counted.

Where can I see the volume of counted trades?

You can view the volume of counted trades in the ‘Orders’ section of the Client Portal.

Can I withdraw the CD deposit bonus if I have traded the required volume for more than a year?

No, you cannot withdraw the CD bonus if the required trading volume is completed after more than a year; the bonus will remain in your account but will not be withdrawable.

Can I withdraw my funds during the CD deposit bonus period?

Yes, you can withdraw your funds at any time, but doing so will cancel the CD bonus.

If I have already withdrawn the CD deposit bonus, can I request the bonus again?

Yes, you can request the CD bonus again by opening a new live trading account and depositing more than $2,000.

If I have already received the $200 CD bonus, can I get the $2,000 CD bonus?

Yes, after an initial $200 CD bonus, you can deposit an additional $18,000 and request an upgrade to increase your total CD bonus to $2,000.

What amount should be in the account to request a CD deposit bonus?

Your account must have sufficient funds to meet the bonus requirements, accounting for any trading losses or market fluctuations.

In which case can I request a CD deposit bonus again?

You can reapply for a CD bonus if you’ve withdrawn the previous bonus or if your account balance falls below 5% of the initial funds, provided you make the necessary deposit.

If the market goes against me, in what order are funds spent from the trading account?

Your own funds are used first in trading, and any bonuses are used subsequently.

If I make a transfer to an account with a bonus, will the CD deposit bonus be canceled?

No, transferring funds to an account with a bonus will not cancel the bonus, but the transferred amount will affect the withdrawal conditions of the bonus.

Are transfer amounts taken into account to receive a CD deposit bonus?

No, transfer amounts are not considered when calculating eligibility for a CD deposit bonus; only direct deposits into the account are counted.

If I make a transfer from an account with a bonus, will the bonus be canceled?

Yes, making a transfer from an account that has a CD bonus will result in the cancellation of that bonus.

If I make a withdrawal of funds from the account, will the CD deposit bonus be canceled?

Withdrawing funds within 12 months of the bonus being credited will result in the cancellation of the CD deposit bonus.

Go to AZAforex Official Website

Trading

What is Forex?

Forex, or foreign exchange, involves trading currency pairs in a global decentralized market. Participants include individuals, legal entities, and financial institutions, trading at variable rates.

What is a Forex Trading Account?

A Forex trading account allows you to speculate and trade in currency pairs, precious metals, indices, energy carriers, stocks, and cryptocurrencies. It provides:

• Access to the Client Portal and Trading Terminal
• Facilities to manage investments and currency exchanges

Verification is required for account security, except when using cryptocurrency for investment.

What is the Trading Terminal?

The Trading Terminal is software that facilitates the management of multiple trading accounts, allowing for transactions such as deposits, withdrawals, and trades.

How to Manage Your Trading Accounts?

You can manage your accounts directly within the Trading Terminal, handling actions such as deposits, withdrawals, and monitoring transactions.

Can I open several trading accounts?

Yes, you can open multiple trading accounts in various base currencies and cryptocurrencies to diversify your trading options.

Can I open a demo account with live account conditions?

Yes, you can open a demo account with the same conditions as a live account, allowing you to practice trading with virtual funds.

Can I transfer money from one account to another?

Yes, transfers between your accounts in the Trading Terminal are free of charge.

Can I lose more money than I invested?

No, our risk management system ensures that your fund balance never falls below your initial investment, protecting you from losing more than you have deposited.

How many decimal places are in your quotes?

Our quotes are precise to:

• 5 decimal places for most currency pairs
• 3 decimal places for metals and energy carriers
• 2 decimal places for indices

What will be the order execution?

AZA guarantees market execution for all transactions, ensuring orders are fulfilled without requotes, even in volatile or illiquid market conditions.

What trading tools do you offer?

AZA provides a diverse range of trading instruments, including:

• Forex, Metals, Energies, Indices, CFD Stocks, Cryptocurrencies, and Options

Detailed information is available on the Account Details page.

Can I trade a volume of 0.0001 lot?

Yes, the minimum trade volume on all accounts is 0.0001 standard lots, equivalent to $10.

Do you offer market execution?

Yes, all trades are executed at market prices, providing instant execution without requotes.

What is margin?

Margin is the necessary amount to open or maintain a trading position. It is calculated based on the trading instrument, the number of lots, and the leverage used. Detailed margin requirements are provided for different instruments on our platform.

What is Re-Quote?

A requote occurs when the order price changes before execution is completed, offering a new price to the trader. This often happens during volatile market movements.

Do you have requotes?

No, AZA provides a no requotes policy. Orders are executed at the best available market price directly linked to our liquidity providers.

What are floating spreads?

Floating spreads vary in response to market liquidity and volatility, offering the best available bid and ask prices throughout the trading day.

What is the difference between a stop order and a limit order?

Stop orders are intended to limit losses or protect profits by closing a position at a certain price. Limit orders are used to open or close a position at a predetermined price, opposite to the market movement.

Why VPS is needed?

VPS, or Virtual Private Server, minimizes transaction times by hosting your trading platform near our servers, ensuring your trading strategies run 24/7 without needing your personal computer to be powered on.

Go to AZAforex Official Website

Rebate

What Is Rebate?

Rebate is a refund system where you receive a portion of the spread back from each closed trade, effectively earning additional money from your trading activities.

When can I withdraw the Rebate?

You can withdraw your Rebate immediately after it has been credited to your account.

Can I get a rebate?

Yes, clients can join our Rebate program and potentially receive up to 30% back from the spread on closed orders. To participate, create a request in the Client Portal.

Do I need to make a request every time to get a rebate?

No, you only need to make a request once. After your account is connected to the Rebate program, it will automatically receive rebates.

If I withdraw my profits, will the Rebate be canceled?

No, withdrawing your profits will not affect your Rebate.

Can I get a Rebate on several accounts?

Yes, you can receive Rebates on multiple accounts, provided they are not enrolled in any conflicting promotions.

How to connect to the Rebate program?

1. Open a Live trading account in the MT 7 terminal.
2. Register and receive login details for the Client Portal via email.
3. Create a request for Rebate in the Client Portal.
4. Deposit at least $100 and trade on your account.
5. Ensure your closed orders total at least $100,000 (or 1 standard lot) per calendar month.
6. Meet these conditions to receive extra money at the start of each business month.

What are the advantages of the Rebate from AZA?

The Rebate program offers several benefits:

• Up to 30% of the spread back
• Automatic calculation of your rebate
• No commission fees on the rebate amount
• Rebate funds are available immediately for withdrawal or trading
• Professional technical support

How to start receiving Rebate from AZA

To start receiving Rebates:

1. Open a real trading account with AZA.
2. Start trading and ensure your deal volume exceeds $100,000 (1 lot).
3. Request connection to the Rebate program via client support.
4. Once approved, start receiving extra money.

What are the conditions for Rebate?

Rebates are available for real accounts not linked to other rebates, partner payments, or promotions. Orders must last more than 5 minutes, and total rebate payments cannot exceed 30% of the net deposit (deposits minus withdrawals).

Is the volume of orders summed up on different accounts?

Yes, transaction volumes across different accounts are aggregated for the purposes of calculating Rebates.

What should be the duration of the order?

The duration of each order must exceed 5 minutes from opening to closing to qualify for Rebate.

Can I withdraw my funds during the Rebate period?

Yes, you can withdraw funds at any time without restrictions, though if the net balance falls below $100, the Rebate for that month will not be credited.

Where can I see the volume of counted trades?

The volume of counted trades is visible in the ‘Orders’ section of the Client Portal.

Do I need to make a request for a new account?

Yes, you must submit a rebate request for each new account you wish to enroll in the Rebate program.

Can I request a rebate for demo or bonus accounts?

No, Rebates are only calculated for Live accounts.

Can I change the type of Rebate?

If bonus payments have already been credited based on your trading, you cannot change the type of Rebate afterwards.

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Safety of Funds

Is my information confidential?

Yes, protecting customer interests is a priority at AZA. All personal data, transaction history, and account statuses are strictly confidential. We are not tax agents for any country and do not disclose client information to third parties, including state authorities, ensuring your investments are safe and secure.

How is my personal information protected by your company?

AZA safeguards your personal information with robust security measures. Your data is protected using SSL (Secure Socket Layer) technology, ensuring all passwords and code phrases are encrypted. Additionally, no employees have access to your personal data, which is securely stored on encrypted, external-access-free cloud servers.

Which accounts hold the company’s money?

The safety and confidentiality of client funds are paramount at AZA. Customer funds are stored in segregated accounts with AAA-level banks, such as Credit Suisse, Barclays, Deutsche Bank, and FIO Bank. These segregated accounts are strictly separated from the company’s operational funds and are not impacted by the external activities of the broker, ensuring high levels of safety for client investments, regardless of deposit size.

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Crypto Bonus

Can I withdraw the Crypto bonus?

No, the Crypto bonus funds are not withdrawable and can only be used for trading purposes.

If I withdraw the profit, will the Crypto bonus be canceled?

Yes, when you withdraw funds, it is assumed you are withdrawing from your deposited funds first. As a result, the Crypto bonus will be canceled in full or partially, depending on the withdrawal amount.

Can I get a Crypto bonus on several accounts?

Yes, you can receive the Crypto bonus on multiple accounts, provided these accounts are not enrolled in other bonus programs. The combined total of all bonuses across accounts cannot exceed $30,000.

Can I withdraw my funds during the Crypto bonus period?

Yes, you can withdraw your funds at any time without restrictions. The accrued bonus amount will be deducted first from the account.

If I have already withdrawn all my funds, can I again request a Crypto bonus?

Yes, you can request a new Crypto bonus with a subsequent deposit of at least $100.

If the market goes against you, in what order are funds spent from the account?

If the market moves against you, your own funds are used first, followed by the bonus funds.

If I make a transfer from an account with a bonus, will the bonus be canceled?

Yes, transferring funds from an account with a Crypto bonus will result in the bonus being canceled proportionally to the amount transferred.

Are transfers counted for the Crypto bonus?

No, transferred amounts are not included in the Crypto Bonus calculations. Only directly deposited funds are considered when calculating eligibility for the bonus.

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PAMM Accounts

What balance is required to become an investor?

To become an investor, you need to have a minimum balance of $1 in your trading account.

How is profit divided among several investors?

Initial Investment

The trader and each of three investors contribute $100 each, totaling $400. Everyone holds an equal share of 25%.

Profit Distribution

If the trader earns a profit of $200, increasing the total account balance to $600, each party’s share remains 25%, making each share worth $150.

Withdrawal and Recalculation

If one investor withdraws $50, leaving $100, the remaining balance is $550. The shares are recalculated as 27.27% for those who did not withdraw and 18.18% for the investor who withdrew $50.

How to become a managing trader?

To become a managing trader, register your account on the Trading Terminal MT 7.

Do I need to keep the terminal on to participate in investment trading?

Unlike systems that require keeping the terminal active, our modern infrastructure processes transactions directly on the server. There is no need to keep the Mobius Trader 7 terminal running continuously.

How much do I pay for the right to invest?

Investors pay only a performance-based commission to the trader. There are no additional fees charged by AZA; we earn solely from the spread on trader’s orders.

What happens if a trader takes a loss?

If a trader incurs a loss, your investment share reflects a proportional loss based on your account’s share.

Do I pay the trader his percentage if he incurs a loss?

No, you do not pay any performance commission to the trader in case of a loss. Any prior payments made to the trader are non-refundable.

What can I do to attract more investment?

To attract more investors, demonstrating profitability is key. Additionally, investing personal funds into your account to increase its size can build investor confidence. Promoting your strategy on personal websites or forums also helps.

How can I be sure that the trader is not a beginner?

Assess a trader’s experience by reviewing their profit history and investment size. Traders who invest their own capital typically trade more cautiously and are more reliable.

Does it make sense to invest in a losing trader?

Investing in a trader experiencing a temporary loss can be strategic if their overall historical performance shows profitability. Trading success can be cyclical, with periods of loss followed by gains.

When can a trader withdraw funds?

A trader can withdraw their share of the profits anytime or disconnect an investment if they choose to invest personally.

Do investors receive a message if a trader withdraws funds?

Investors are notified if there are any changes affecting their investments, including withdrawals by the trader.

Can a trader create fake profits?

Traders are assessed based on actual profits. It is important to invest based on a trader’s verified performance history rather than speculative or misrepresented earnings.