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May 11, 2018
How to apply for the ecoCard (debit card)?
This product is available in 31 EU/EEA states. Log in to your account Select "ecoCard" from the left-hand menu Click the "Apply now" button Check and confirm your details Please check the details they have for you are ...
May 11, 2018
How to deposit(top-up) and withdraw funds from ecpPayz online wallet?
Once your ecoAccount is activated, you can top it up. Click on the "Log in to your account" on the portal and using username and password sign into your ecoAccount. Choose "Deposit" section from the left-hand menu. The page will...
May 10, 2018
What is Neosurf? How can use this money transfer service?
Neosurf is an instant and secure way of depositing money into your ecoAccount. The Neocash voucher can be bought over the counter from supported outlets. ecoAccount customers can also make deposits into their account using the MyNe...
May 10, 2018
How can I open a multi-currency online wallet? What are the conditions?
ecoPayz offers a solution for people who want to own an online wallet with multiple-currencies. Just open an account online, and follow the instruction there. ecoPayz Official Website Do you already have an account? It is very qu...
May 10, 2018
How much does it cost to send and receive money through online wallet?
Sending money to other ecoAccount holders is free of charge starting from Gold level. At Silver level the sender pays the fee for the money transfer: 1.50% (min 0.50 EUR). Sending money to ecoPayz merchants is free of charge. Re...
May 10, 2018
How to deposit into my online wallet? Is my money safe in there?
You can deposit funds on your ecoAccount by using one or more of the following methods*: Credit or debit card Local bank deposit Local Services International bank deposit Alternative currency deposit For deposit metho...
July 11, 2017
How can I enable 2-Step Verification on ecoPayz account? How does it work?
You can secure your account by setting up a 2-Step Verification for ecoPayz. Google Authenticator generates a short numeric code on your phone which will be asked in addition to your password whenever you access ecoPayz from an unknow...
July 11, 2017
How can I withdraw my funds from ecoPayz account? How much are the fees?
In order to make a withdrawal from your ecoPayz account, please login to ecoPayz client portal and go to "withdraw" section as below. You only need to provide your bank account details if you intend to withdraw funds from your eco...
July 11, 2017
How to make a deposit/top up ecoPayz account via bank wire transfer?
In order to make a deposit/top up your ecoPayz account via bank wire transfer, please go to "Deposit" and "International Bank Deposit" as below. Then, you will see the instructions to deposit to account through ecoPayz bank accoun...
July 11, 2017
How to top up my ecoPayz account with credit/debit card?
Top up via Credit/Debit card will be made Instantly with Fee of 2.90%. To make a deposit to your ecoPayz account, please go to "Deposit" section and click on the "Credit/Debit Card" as below. Then in the next screen, you need t...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools