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May 30, 2017
There was a delay on executing orders on MT4. Why did that happen and How to fix this problem?
Through MT4 and MT5 trading platforms, all your orders should be executed instantly at the existing market price 24/5. Although all your orders should be executed instantly, there are some cases that cause "Delays" on executing orders...
May 30, 2017
Are MT4 and MT5 trading platform free to use? How much are the cost?
There is no cost for downloading(and installing) or using MetaTrader4 and MetaTrader5 trading platforms on any devices. It is also absolutely free to open Demo accounts on these trading platforms to try out. Normally, it is even fr...
May 29, 2017
My MT4 price chart isn't updating. Why is it stopped and How to fix this error?
If a price chart isn't responding, as in not updating the new price quotes, the problem can be solved by checking out the followings. Check the Market Watch See the "Market Watch" window and see if any of the price is changing. ...
May 29, 2017
How to fix this "Waiting for Update" error on MT4 and MT5 trading platform?
If you are seeing the error message "Waiting for update" on the screen of MT4 or MT5 as below, that means your MT4/MT5 platform is not getting any price quotes on the chart. To resolve the issue, please try the followings: 1. Hol...
May 29, 2017
What is the time zone of MT4 and MT5 trading platforms?
The trading server on both MT4 and MT5 trading platforms are fixed to: GMT+2 and GMT+3 during Summer Time in NY The time doesn't follow specific country's time though, it follows the "Market Closing Time of NY Exchange Market". As...
May 29, 2017
How to add more Trading Servers in the list on MT4 or MT5?
In case, you are not using the MT4 or MT5 provided by your broker or the platform isn't recently updated, often you won't find the "Trading Server" in the drop-down list when you login to your account. In this case, you can add mo...
May 29, 2017
How to solve the "Invalid Account" error on MT4 and MT5 trading platform?
If you see an error message "Invalid Account" at the bottom left corner of your MT4 or MT5 as below, then you might have typed wrong "Login Credentials" to login. To resolve this problem, please go to "File"→"Login to Trade Accoun...
May 26, 2017
How long can I keep "Open Positions" on MT4 and MT5 platform? Any limits?
On FBS MetaTrader4 and MetaTrader5 trading accounts, you can hold open positions as long as you want. There is no limit on period you can hold one position. Although, you may want to know possible cost of holding positions for a lo...
May 26, 2017
How to transfer funds between several FBS MT4 and MT5 accounts?
You can transfer funds between your MT4 and MT5 live trading accounts instantly anytime, through FBS's Personal Area. All Internal Fund Transfer will be done automatically by the system. Please follow the instructions below. 1. Lo...
May 26, 2017
How can I make deposits to FBS MT4 and MT5 live trading account?
If you have already opened a Live Trading Account with FBS and want to fund the account, please follow the steps below. 1. Login to FBS Personal Area. 2. Go to "Financial Operations"→"Deposit Funds". 3. Choose a deposit method you pr...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools