Question: What is the Silver ecoAccount? How can I upgrade my account?
The Silver ecoAccount gives you the possibility to apply for the ecoCard, and ecoVirtualcard.
This allows you to withdraw funds to your personal bank account, make transfers to friends and family as well as offering you increased limits on your account.
How do I upgrade my account to Silver Level?
In order to upgrade your account you will need to verify your identity.
Verification requires two documents; one form of photo identification to verify your identity and the other to verify your address.
How long does it take to upgrade an account to Silver Level?
Within two business days. In case additional documents will be required you will receive an additional email.
As soon as your account is upgraded you will receive an email notification.
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